Making It Personal – Part II

This is a follow up to John Self’s previous post titled Impact Patient Safety By Making It Personal. NEW YORK — The secret to improving quality of care and enhancing patient safety and best-in-class executive recruiting have more in common than meets the eye....

The Push to Improve

It is not what you did yesterday or today, but what you will do tomorrow. This is the battle cry for healthcare’s push to improve, to do it better, safer and cheaper.  Get used to it.  This will be one of many relentless pressures in the lives of healthcare executives...

Front Stabbing: ‘Honor’ Among Jerks

There is an abundance of complexity in the daily operation of a hospital that affects quality of care and patient safety, and contributes to the new estimate of more than 440,000 preventable deaths each year.  Back-stabbing politics and abusive managers should not be...