by John G. Self | Dec 21, 2017 | Stories, Technology
When we make something we should make it the best it can be. It is not good enough for it to work reliably in normal use periods, it also has to be something that works reliably even when everything that could go wrong does go wrong. Mobile apps downloads in total are...
by John G. Self | Apr 6, 2017 | Executive Leadership, Healthcare, Leadership, Social Media, Technology
You have been Yelped. If you do not understand the significance of this phrase then listen up. If you run a business — in a big city or small town, it does not matter — what your customers are saying about you is pretty important, especially if you operate a business...
by John G. Self | May 16, 2016 | Current Affairs, Leadership, Millennials, Technology, Uncategorized
VICTORIA, Texas — Change is often uncomfortable. It is disruptive to our peace of mind, the things we love, but it is inevitable. Over the weekend, I posted on my Face Book page a picture of my first desk-top word processor — a 1950’s Royal Touch Control Manual...
by John G. Self | May 12, 2016 | Emergency Medical Services, Executive Leadership, Healthcare, Home Care, Hospice, Leadership, Social Media, Technology
You have been Yelped. If you do not understand the significance of this phrase then listen up. If you run a business — in a big city or small town, it does not matter — what your customers are saying about you is pretty important, especially if you operate a business...
by John G. Self | Apr 21, 2016 | Healthcare, Leadership, Military Career Transition, Recruiting, Technology
The law of unintended consequences is a virtual certainty in crafting complex solutions, passing new laws and in proposing quick fixes to intractable problems. That is one of life’s great realities. The other is that nothing is as it appears. In 1956 a popular...
by John G. Self | Jul 27, 2015 | Technology
Technology and automation have revolutionized the world. Technology and automation also have enabled some very bad habits that can have nasty consequences. A captain with a major US airline once told me that the Airbus jet he flies, is one of the most automated,...
