Less Money, Higher Expectations

The harsh reality in healthcare is that providers must meet higher expectations for quality of care and enhanced patient safety all within the framework of lower costs, our new holy grail. This points to a need to shift in the way we execute our talent acquisition...

‘Let’s Just Pretend It Didn’t Happen’

For several years I have been writing about hyper competitive markets and the impact the intense competition for patients, physicians, and skilled workers has on leadership. Now there is a new term being floated by a growing band of outspoken leaders and patient...

Good Technology, Bad Technology

Technology and automation have revolutionized the world. Technology and automation also have enabled some very bad habits that can have nasty consequences. A captain with a major US airline once told me that the Airbus jet he flies, is one of the most automated,...

Setting A New, Higher Standard For Patient Safety

LAS VEGAS – Why do we insist on making the goal of improving quality of care and enhancing patient safety into such a complex and expensive task? It is such a waste, and broadly it does not appear to be working Just make it personal. I believe that if every...