Healthcare Leadership Truths and Fads

In healthcare there are a couple of immutable business truths: Never has a merger of provider organizations resulted in lower costs for the consumer, the claims of Chief Executive Officers notwithstanding. Leaders who put their employees first, creating a culture...

The Good and Bad of ‘Just Good Enough’

In the American jumble of providers and services that we like to call a “healthcare system”, there is a phrase that is the enemy of all that we are supposed to stand for — Just good enough. This simple little phrase is infected with implications most of which are not...

In Harms Way… Again

When hospitals choose higher margins/EBITDA/growth in earnings — whatever you want to call it— in exchange for bare-bones staffing that results in harm to patients, I have concerns.  Patient care and safety should not be penalized because hospitals are willing to cut...

Are You Prepared For Layoffs?

This was one of our most popular blog posts in 2014 and has continued to receive a great deal of traffic this year so we thought it must be worth sharing again.  In executive offices and administrative suites of hospitals all across America, there are some really good...