by John G. Self | Mar 4, 2015 | Healthcare, Leadership
The customer is King. That is an immutable truth in business. In healthcare, like every other business known to mankind, we have customers. In business there are two groups of leaders, one that understands and respects that truth and then walks the talk. The other,...
by John G. Self | Feb 20, 2015 | Career Management, Leadership, Recruiting
One secret to conducting an interview is to be prepared with good questions. Here are a couple we use in our comprehensive Q&A encounters with candidates: Which of the following words will be the single most important determinant of success at the end of the...
by John G. Self | Feb 13, 2015 | Career Management, Recruiting
LUBBOCK, Texas – If you are not thinking about your human capital – aka your employees — in strategic terms, you won’t be winning a world series any time soon. For you heretics who are unfamiliar with the phrase America’s pastime, let me introduce you to Brian...
by John G. Self | Feb 2, 2015 | Leadership, Recruiting
In healthcare, as the storm clouds of change build ominously on the horizon, the marketing gurus of various healthcare suppliers and consultancies are busy as bees fashioning their marketing messages to reflect the new economic realities. Partnering, value added, keen...
by John G. Self | Jan 9, 2015 | Leadership, Technology
In business communication, the role of email, texting and the use of social media platforms are rapidly evolving in scope and degree of importance. Even traditional mail is changing in this technological landscape, with software like Sendzen allowing businesses to...
