The Customer Is King

The customer is King. That is an immutable truth in business. In healthcare, like every other business known to mankind, we have customers. In business there are two groups of leaders, one that understands and respects that truth and then walks the talk. The other,...

Too Many Chiefs

There are too many chiefs and not enough Indians. I have heard that phrase for as long as I can remember. My dad, the owner of a successful retail bakery, was fond of the phrase, especially when his business partner, my mother, began to micromanage his day. In...

Strategies For LinkedIn

Today’s transitioning executives are re-entering the job market poorly prepared for digital networking. Our informal research reveals that four in 10 executives looking for their next job do not have a LinkedIn profile. Seven in 10 have poorly prepared profiles,...

Tools for Networking

BALTIMORE — The importance of smart networking in career management, always important to support personal brand management, is now a critical must-do. Continued government-driven efforts to reform America’s healthcare delivery system will promote “shrinkage”...