Setting A New, Higher Standard For Patient Safety

LAS VEGAS – Why do we insist on making the goal of improving quality of care and enhancing patient safety into such a complex and expensive task? It is such a waste, and broadly it does not appear to be working Just make it personal. I believe that if every...

Having The Discipline To Say “No”

There are some striking similarities between consumer product brand management and career brand management.  The most important, in my opinion, is the need for discipline and courage. When consumer products brand managers are dealing with full-on pressure to achieve...

Reimagine Healthcare Coverage

TYLER, Texas — On Monday night I received a call that shook my world. A  late afternoon Memorial Day storm swept through this East Texas City of 98,000 producing funnel clouds and torrential downpours.  After the storms had passed, the root structure of a massive Red...