President Obama’s Jell-O

John is off today.   The following blog first appeared in July of 2009. Reforming healthcare is one of the most complex, daunting and important tasks of this decade. What began with great hope and good intentions to avoid the reform mistakes of the past is now going...

The Train Is On the Tracks

If you are a senior leader in healthcare, I have two pieces of advice for you, do not get too comfortable with the status quo, and do not overreact by preaching daily or weekly “the sky is falling” sermons to your staff, physicians, or anyone else who will listen,...

To DiSC Or Not To DiSC

We are entering an era in healthcare where mistakes, especially errors in hiring, will become too costly to tolerate.  Executives and managers should be held accountable for their track record in hiring.  While Human Resources may run the recruiting and employment...