The Hidden Dangers of Leading Change

People hate change. They dislike it so much that otherwise nice people will resort to some uncharacteristic behaviors — gossiping, lying and personal defamation against the person leading the change. This is a real threat to senior executives, especially those...

An Employee Engagement Turnaround Story

A wise and seasoned, if not a little cynical CEO I know, once described the payroll process at a former hospital as “distributing cash to zombies” or “paying people for something we are not getting.” In other words, paying employees just to show up. He also described...

MEMO to CEOs Seeking Turnaround Assignments

One of the biggest challenges for a new Chief Executive Officer is to take over an organization with a dysfunctional culture, their performance, while acceptable, is not sustainable and the vast majority of the employees think everything is fine and dandy. The biggest...