by John G. Self | May 27, 2015 | Healthcare
The nurses and patient care attendants were unbelievably nice. So was the man who delivered the food, the woman who mopped the floors and the special duty attendant who kept a close eye on the patient. They could not have been more pleasant. They all introduced...
by John G. Self | Apr 17, 2015 | Healthcare, Recruiting
This is a follow up to John Self’s previous post titled Impact Patient Safety By Making It Personal. NEW YORK — The secret to improving quality of care and enhancing patient safety and best-in-class executive recruiting have more in common than meets the eye....
by John G. Self | Jul 11, 2014 | Healthcare, Leadership
WASHINGTON, D.C. — A word for hospital Chief Executive Officers, or those who aspire to run businesses that take care of patients: make it very personal. The CEO job, especially in complex general acute care hospitals is changing and it will change even more as...
by John G. Self | Jan 31, 2014 | Career Management
In executive offices and administrative suites of hospitals all across America, there are some really good people toiling away who will lose their jobs through no fault of their own, a highly respected health system CEO predicted recently. This talent carnage is a...
by John G. Self | Oct 21, 2013 | Healthcare, Leadership
There is an abundance of complexity in the daily operation of a hospital that affects quality of care and patient safety, and contributes to the new estimate of more than 440,000 preventable deaths each year. Back-stabbing politics and abusive managers should not be...
