by John G. Self | Jun 10, 2013 | Leadership
As dawn breaks over America this Monday morning, the screaming, the shouting, the intimidation, the abusive behavior begins anew. The perpetrators – from supervisors to senior executives in corner offices – all have reasons or excuses for relying on this idiotic and...
by John G. Self | May 6, 2013 | Healthcare, Recruiting
“At most companies, people spend 2 percent of their time recruiting and 75 percent managing their recruiting mistakes.” — Richard Fairbank, CEO at Capital One, Forbes Magazine, April 2013. Over the next five to seven years, as the healthcare industry faces a...
by John G. Self | Mar 6, 2013 | Career Management, Healthcare
In the relative quiet before the storm, healthcare executives at all levels should take time to rethink their career management strategies. A long-time friend, a health system CEO who has built an impressive record with service development, facility expansion and...
by John G. Self | Nov 23, 2012 | Leadership
A best-in-industry performance/employee evaluation begins and ends with a compelling governance-leadership commitment that human capital is an organization’s most important asset—the big differentiator, especially in the service industry. Without this, the program is...
by John G. Self | Jun 5, 2012 | Career Management
Consistently delivering excellent results against the business plan is an essential pillar for effective career management. There will always be top performers, good performers, and then a group I prefer to call the marginals. This is one of the immutable truths of...
