Empowering, Not Controlling Your Managers

In the early 1980s, a Houston hospital CEO was frustrated by his hospital’s anemic financial performance despite the tightening of financial controls, as well as noisy department manager meetings replete with leadership huffing and puffing about dire consequences if...

Earned Respect: The Best Choice for Leaders

HOUSTON — There are a couple of ways to look at leadership style.  Earned respect, and command and control, which is to say, I’m the boss, do what I say.  Earned respect requires more skill. It takes more time and energy but will generally produce sustainable...

Challenges for Community Hospitals

Across America today, dozens, perhaps even hundreds, of small community hospitals are struggling to survive. Poor leadership, governance, medical staff, declining reimbursement and tougher regulatory requirements are the most frequently cited reasons for this decline....