The Risk Of Being Overly Prepared

In a critical game of the season, the best team — the one with the most talent and depth, the clear favorite— lost.  They were well-prepared for all possibilities but they played without inspiration. The problem?  They were overly prepared.  They had been given so...

Working In Healthcare, A Privilege Not A Right

I do not care who you are, where you went to school, which union represents you, how smart you are, or how smart you think you are — executive, doctor, nurse — you are not entitled  to work in a hospital. To run a hospital, or to take care of patients who trust us to...

The Push to Improve

It is not what you did yesterday or today, but what you will do tomorrow. This is the battle cry for healthcare’s push to improve, to do it better, safer and cheaper.  Get used to it.  This will be one of many relentless pressures in the lives of healthcare executives...

Circle of Trust

The military understands a very important concept in management. You take care of your people. When you put them ahead of yourself, amazing things can happen. Management theorist Simon Sinek, in a powerful TED talk, tells the story of a military officer who repeatedly...