by John G. Self | Jul 1, 2013 | Healthcare
Like everything else in healthcare, the outplacement industry is changing. The services they offer are being scaled back based on what health systems and hospitals are willing to spend. The timing couldn’t be worse. With the arrival of the Patient Protection and...
by John G. Self | May 31, 2013 | Stories
CHICAGO — Everything goes in spits and spurts. That wisdom was from my Grandmother Jackson. Note the capitalization of the “G” in grandmother. Ms. Cora was worthy of that respect. She created and she sustained so many wonderful memories of my youth and, day...
by John G. Self | Mar 11, 2013 | Healthcare, Leadership
When times are good, it is easier to lead. When times are tough, good leaders are the ones who build and retain the strongest teams. Earlier Sunday, as I sat in the lobby of the Chicago Hilton where the American College of Healthcare Executives will commence their...
by John G. Self | Mar 4, 2013 | Healthcare, Leadership, Recruiting
Who we hire makes a difference. A grumpy housekeeper or cafeteria cashier whose work is mediocre can help drive down patient satisfaction scores. A physician who is more focused on the money he or she makes than the needs of the patient will impact quality of care...
by John G. Self | Mar 1, 2013 | Healthcare
John Self is traveling today. The blog post today appeared originally in November 2008. With the recent Time Magazine article on healthcare costs generating some much buzz and outrage, John and the team selected this blog for his Friday story. Hospitals get a bad rap...
