by John G. Self | Apr 6, 2017 | Executive Leadership, Healthcare, Leadership, Social Media, Technology
You have been Yelped. If you do not understand the significance of this phrase then listen up. If you run a business — in a big city or small town, it does not matter — what your customers are saying about you is pretty important, especially if you operate a business...
by John G. Self | Sep 16, 2015 | Healthcare
When I was asking a prospective hospital CEO candidate questions about quality of care and patient safety, what he had personally done to advance those initiatives, I began to sense a rising level of — let’s call it annoyance trending toward frustration. Finally he...
by John G. Self | Sep 9, 2015 | Healthcare, Leadership
Dan, 54, had been a CEO of a respected community medical center for more than 12 years. He loved his job. He was paid very well and his family was established in the community on multiple levels – civic work, schools and extra-curricular activities, club...
by John G. Self | Aug 26, 2015 | Healthcare
EDITOR’S NOTE: Today’s post is the last in a current series of blogs that John has written over the past several months regarding small-rural community hospitals. These organizations are one of his passions in healthcare. John’s experience supporting community...
by John G. Self | Aug 24, 2015 | Healthcare
There are three essential pillars that comprise commonly accepted standards for a vibrant small town community; good schools, good city government and good hospital/healthcare. These pillars make all else possible — meaningful economic development, the recruitment...