President Obama’s Jell-O

John is off today.   The following blog first appeared in July of 2009. Reforming healthcare is one of the most complex, daunting and important tasks of this decade. What began with great hope and good intentions to avoid the reform mistakes of the past is now going...

The Train Is On the Tracks

If you are a senior leader in healthcare, I have two pieces of advice for you, do not get too comfortable with the status quo, and do not overreact by preaching daily or weekly “the sky is falling” sermons to your staff, physicians, or anyone else who will listen,...

Going The Extra Mile As A Leader

John is just returning from a long weekend with family in California so we’ve decided to share an oldie but goodie today. This piece was originally posted in January of 2013.   A baker’s dozen, a little something extra…   When you buy a dozen cookies,...