Three Important Words

Over the years, I have looked at a lot of hospital ads, reviewed loads of brochures and newsletters, and read more than my share of annual/community supports. There are three words that are usually omitted from these materials. Trust Accountability Guarantee While it...

Resistance to Change: Coaching Can Help

HOUSTON, Texas – Here are a couple of questions for Chief Executive Officers: Do you know who the change resistant executives are in your senior leadership team? Chances are there is at least one. Do your senior leaders know, in the ranks of managers that report to...

Five Healthcare Trends: Huron CEO Forum

The Huron CEO forum frequently produces interesting insights regarding the year ahead and this year is no different with the possible exception that the CEOs seem to be zeroing in on the issues that will count the most. Gordon Mountford, executive vice president of...