Terrorist in the Corner Office

As dawn breaks over America this Monday morning, the screaming, the shouting, the intimidation, the abusive behavior begins anew. The perpetrators – from supervisors to senior executives in corner offices – all have reasons or excuses for relying on this idiotic and...

Change or False Choices?

Change is a constant in business particularly in healthcare where clinical, technology and regulatory developments challenge leaders and managers. Change requires tactical adjustments in leadership – something healthcare leaders do better than most any other...

Spits and Spurts

CHICAGO — Everything goes in spits and spurts.  That wisdom was from my Grandmother Jackson.  Note the capitalization of the “G” in grandmother.  Ms. Cora was worthy of that respect.  She created and she sustained so many wonderful memories of my youth and, day...