by John G. Self | May 20, 2013 | Leadership
Trust That word is intrinsically linked to leadership. It is an underlying value in most companies – the CEO and the senior leadership trust their employees to do the right thing. The more important questions for the CEO are, “How do you know that your employees...
by John G. Self | May 6, 2013 | Healthcare, Recruiting
“At most companies, people spend 2 percent of their time recruiting and 75 percent managing their recruiting mistakes.” — Richard Fairbank, CEO at Capital One, Forbes Magazine, April 2013. Over the next five to seven years, as the healthcare industry faces a...
by John G. Self | Feb 11, 2013 | Leadership
This post was published in January, 2010. In his book Why Smart Executives Fail, Sydney Finkelstein provides an excellent example of what can happen to a company when they forget that, in the end, it is employees who will make the difference between success and...
by John G. Self | Jan 11, 2013 | Stories
“Because it was the right thing to do….” That line twice played an important role in my life in the 1960s. Once involving my father, and the second involving my political hero, then Congressman George H.W. Bush of the 7th District in West Houston. In 1963, my...
by John G. Self | Jan 9, 2013 | Healthcare, Leadership
Communication is a leadership essential. It has always been important, but in today’s fast-paced, connected business climate where superior service and profitability are welded together like no other time in modern history, the CEO—indeed any executive—who is not an...
