“X” Marks the Spot

An “X” painted on asphalt does not communicate much. An “X” painted on an asphalt street called Elm provides more information but little context. An “X” painted on an asphalt street called Elm in downtown Dallas helps, but the context is still incomplete. An “X”...

Dangers of Airplane Travel: Attack of the Tote Bag

Traveling for work has always been hard, but now it is becoming increasingly more dangerous.  Just ask any executive who travels regularly, a term defined by more than three flights per month.  The dangerous part is defined by the phrase “sitting in an aisle seat.”...

Culture Is King, Tough to Change

An organization’s strategy, culture, and human capital—the people—are frequently cited in business books, stories, and case studies as the key ingredients in the grand mix of why companies succeed or fail.  At a lunch meeting in the 1990s, when the big three of...

Reagan and Telling Stories

I am a speaker.  My friends and family only laugh and say that I am really a talker.  OK, I love verbal communication.  Standing before a crowd of people you do not know and connecting with them in a way that makes them smile, laugh, and perhaps even learn, is one of...

Gone Are The Conversation Starters

I love books—for their content and for the conversations that their subject matter, provocative titles, or book covers can generate on an airplane or train. I love good conversation and meeting new people.  My family and friends laughingly (and correctly) say that I...

Happy July 4th

Across America, families and friends will come together for parties, picnics, concerts, and fireworks to celebrate our nation’s independence. As we pause from our busy schedules to pay tribute to the brave men who put their lives in peril for our freedom, we find our...