by John G. Self | Dec 16, 2009 | Healthcare, Leadership
As I travel across the Midwest and East Coast, healthcare leaders are talking cautiously about the future of healthcare and what the patient care delivery system will look like in the next decade. These are thoughtful leaders who understand that continued...
by John G. Self | Dec 1, 2009 | Healthcare, Leadership
There is opportunity for expense reduction with our people assets in many healthcare businesses and I am NOT talking about cutting salaries or benefits. For health systems, hospitals and other healthcare provider organizations looking to improve expense management of...
by John G. Self | Nov 21, 2009 | Leadership, Recruiting
What does your recruiting process say about your company? That is a compelling question that employers seeking top talent should ask themselves. Why? Consider these recent, real-life examples. Then decide if you are paying enough attention to this critical issue, and...
by John G. Self | Oct 27, 2009 | Leadership
As I began my day – at 5 AM with nearly silent downtown streets and a cup of hot coffee in hand – I spent some time thinking about the difference between serving your customer and caring about your customer. What is the difference? Is one better than the other?...
by John G. Self | Oct 16, 2009 | Leadership, Recruiting
PHILADELPHIA – For hospital senior executives facing a tangled mess of financial challenges and competitive threats, there is an extraordinary opportunity for those who want to reshape their leadership style in a way that will allow their organizations not only to...
by John G. Self | Oct 8, 2009 | Career Management, Healthcare, Leadership
Hospital executives will face a daunting challenge in the post-reform business climate. Career management. Competition and ongoing reductions in Medicare payments to healthcare providers will doom financially weaker hospitals resulting in fewer jobs at a time when...