Wisdom and Knowledge

There is an old saying that knowledge is to know that a tomato is a fruit.  Wisdom is to understand that it should never be included in a fruit salad. When a student graduates from medical school they are a Doctor.  Within five to 10 years of successful clinical...

Communicating Through Reform: The Key to Success

The winds of change in healthcare are increasing.  Before many of the Baby Boomer CEOs and members of senior leadership teams retire, our industry will be in a virtual hurricane of challenge and change. New ideas, new regulations, less money and, ultimately, a whole...

Culture Is King, Tough to Change

An organization’s strategy, culture, and human capital—the people—are frequently cited in business books, stories, and case studies as the key ingredients in the grand mix of why companies succeed or fail.  At a lunch meeting in the 1990s, when the big three of...

Strategic Choices for Hospitals

When you are one step ahead, you are a leader, as the saying goes. When you are two steps out front, you are alone. One of the tough questions for any entrepreneurial healthcare executive today is when will the transformation of the current business model begin and...

Reagan and Telling Stories

I am a speaker.  My friends and family only laugh and say that I am really a talker.  OK, I love verbal communication.  Standing before a crowd of people you do not know and connecting with them in a way that makes them smile, laugh, and perhaps even learn, is one of...