by John G. Self | Dec 17, 2012 | Healthcare, Leadership
A CEO I knew, who was a Chief Operating Officer of a small academic medical center, once bragged that he interviewed every new hire for his organization. He called this his Southwest (Airlines) approach, to ensure that everyone who came to work for the hospital, from...
by John G. Self | Dec 12, 2012 | Healthcare, Leadership, Technology
Successful leaders are great communicators, they are respected for their honesty and transparency, they know how to select and motivate people and, above all else, they know how to sell ideas. These are five essential leadership competencies. Every industry and every...
by John G. Self | Dec 3, 2012 | Healthcare, Leadership
Change is hard. Failing is hard to take. And for many top executives the pain of failing is the driver that pushes them to change. So says John Chambers, CISCO’s Chief Executive Officer. “I’d like to say I like change. I don’t. I came out of IBM and Wang...
by John G. Self | Nov 28, 2012 | Healthcare, Leadership
A popular phrase used to illustrated a wide variety of immutable truths is, “ Too many chiefs, and not enough Indians.” My father, a superb retail baker in the southern style, often said, especially when his business partner/wife tried to control his schedule, “Too...
by John G. Self | Nov 26, 2012 | Current Affairs, Healthcare, Leadership
“Brothers and Sisters: Before we open our hymnals and sing the many grim verses of ‘Now Comes the Hard Part’, the Post-Election Day quadrennial dirge, the congregation is kindly requested to engage in a brief interlude of soul replenishing joy.” So began David...
by John G. Self | Nov 23, 2012 | Leadership
A best-in-industry performance/employee evaluation begins and ends with a compelling governance-leadership commitment that human capital is an organization’s most important asset—the big differentiator, especially in the service industry. Without this, the program is...
