by John G. Self | Jan 11, 2022 | Career Management, Career Transition/Outplacement, Job Search Tips, Uncategorized
In customer service, the phrase “moment of truth” refers to that initial contact, that first few seconds of interaction – with the service adviser at a car dealership, the nurse arriving at the bedside, a flight attendant greeting passengers; that initial impression...
by John G. Self | Jan 2, 2022 | Career Management, Career Transition/Outplacement
Today is the first GotAMinute episode for 2022. Regrettably, it will be my last — for the next seven to 10 days. We will reprise some of our earlier popular episodes during my time away. Our email subscribers will not be receiving the normal morning delivery,...
by John G. Self | Dec 30, 2021 | Career Management, Career Transition/Outplacement, Changing Careers
60-Second Video As we come to the end of another year, I believe it is an understatement to say 2021 was only a slight improvement over 2020. While we reflect on the past 12 months, the good, the bad, and the ugly, it is only natural that we celebrate the passing of...
