by John G. Self | Jul 11, 2014 | Healthcare, Leadership
WASHINGTON, D.C. — A word for hospital Chief Executive Officers, or those who aspire to run businesses that take care of patients: make it very personal. The CEO job, especially in complex general acute care hospitals is changing and it will change even more as...
by John G. Self | Oct 21, 2013 | Healthcare, Leadership
There is an abundance of complexity in the daily operation of a hospital that affects quality of care and patient safety, and contributes to the new estimate of more than 440,000 preventable deaths each year. Back-stabbing politics and abusive managers should not be...
by John G. Self | Feb 18, 2013 | Healthcare
I just read another in a rash of articles praising the investor-owned hospital industry, suggesting that they are better positioned to deal with the new normal healthcare economy that is defined by the Affordable Care Act and deficit reduction. These articles come...
by John G. Self | Jan 2, 2013 | Healthcare
America’s healthcare model does not consistently produce high quality. In fact, the evidence suggests that this is a massively complex problem that is getting bigger. Quality of care is shaped by so many variables— literally millions of habits, interactions, poor...
by John G. Self | Dec 19, 2012 | Healthcare
Publisher’s Note: This is the first of a multi-part series on how innovative employees and organizations that encourage out-of-the-box thinking can reduce costs, improve care and add long-term value to the current dysfunctional healthcare model. If you have ideas for...