by John G. Self | May 27, 2015 | Healthcare
The nurses and patient care attendants were unbelievably nice. So was the man who delivered the food, the woman who mopped the floors and the special duty attendant who kept a close eye on the patient. They could not have been more pleasant. They all introduced...
by John G. Self | Apr 15, 2015 | Healthcare, Leadership
HARRISBURG, Pennsylvania — While the money we make for the work we do is important, we must always remember to maintain perspective as these four vignettes reveal. A top interim physician CEO, a JohnGSelf + Partners team member, did not start his career in medicine. ...
by John G. Self | Mar 9, 2015 | Healthcare, Stories
Tomorrow, March 10, it will have been seven years since my mom died, the victim of a preventable patient care mistake in a hospital. I was in Chicago preparing to speak to two sessions at the Congress of the American College of Healthcare Executives. That she died was...
by John G. Self | May 29, 2012 | Healthcare, Leadership
I know this sounds painfully naïve, but in the world of healthcare, when did it become so cynically about the money? In virtually every analysis concerning the pros and cons of America’s so-called healthcare ‘system,’ money is front and center on almost every list...