by John G. Self | Aug 8, 2012 | Healthcare
If you are a hospital CEO or other senior executive and your boss (or board) is more interested in profitability and days of cash on hand than quality of care and patient safety, then you are working for the wrong man, woman, or the wrong organization. As I...
by John G. Self | Oct 11, 2011 | Healthcare
When I moved from the news business, writing about crime and investigating corrupt politicians and police officers, to the healthcare industry in the mid-1970s, we measured only the basic hospital performance indicators — including census, staffing, inventory,...
by John G. Self | Aug 11, 2011 | Healthcare, Leadership
With all the pressures on a CEO, it is tempting to think that a consulting package can solve problems that essentially begin and end with people. Employees and physicians look to the boss. If he or she is not walking the talk, it hits the informal employee news wire,...
by John G. Self | Jul 12, 2011 | Healthcare
I have had the pleasure of working with some great health system and hospital clients that have achieved national recognition for achieving meaningful and sustainable improvements in quality of care and patient safety. These are not manufactured results for some...
by John G. Self | Aug 10, 2010 | Healthcare, Leadership
Management Silos are a regrettable fixture in far too many companies. They are particularly egregious in health care where these ego-based fiefdoms drive up costs, frustrate employees and harm patients. That far too many CEOs are reluctant to tear down...
