Psychology of Change: Critical Skill for CEOs

What does psychology have to do with Obamacare and healthcare reform?  A lot, actually. Leaders who do not appreciate the ins and outs of the psychology of change will find themselves in deep holes of conflict and deteriorating performance of their organizations....

Nothing Is Getting Done

WASHINGTON, D.C. — I don’t usually write about politics in this space.  Today, I am making an exception.  I am in our nation’s capital, working.  That is more than I can say for our national elected officials.  They are playing around, practicing for the mid-term...

When Times Are Good…

When times are good, it is easier to lead.  When times are tough, good leaders are the ones who build and retain the strongest teams. Earlier Sunday, as I sat in the lobby of the Chicago Hilton where the American College of Healthcare Executives will commence their...