Moment of Truth

“Check your ego at the front door,” is a phrase popular with some executive coaches and self-help gurus.  The underlying theme, at least in business, for this frequently used platitude is that leadership is not about the leader, but the success of the organization and...

Trust and Hope

A hopeful, confident, competent workforce that trusts its leaders has to be what every smart CEO in the United States covets. The key words here are hope and trust.  Hope and trust will produce a level of confidence that is an amazing and powerful force in the...

Culture Is King, Tough to Change

An organization’s strategy, culture, and human capital—the people—are frequently cited in business books, stories, and case studies as the key ingredients in the grand mix of why companies succeed or fail.  At a lunch meeting in the 1990s, when the big three of...

Reagan and Telling Stories

I am a speaker.  My friends and family only laugh and say that I am really a talker.  OK, I love verbal communication.  Standing before a crowd of people you do not know and connecting with them in a way that makes them smile, laugh, and perhaps even learn, is one of...