HAI’s Brightwell Was Dead Bang Right

We will find out fairly quickly who the best of the best is at running hospitals.  The Affordable Care Act and the inevitable deficit reduction will weed out the top performers from the soon-to-be unemployed. History does repeat itself.  In the early 1980s, a savvy...

Terrorist in the Corner Office

As dawn breaks over America this Monday morning, the screaming, the shouting, the intimidation, the abusive behavior begins anew. The perpetrators – from supervisors to senior executives in corner offices – all have reasons or excuses for relying on this idiotic and...

How Do You Know Your Employees Trust You?

Trust That word is intrinsically linked to leadership.  It is an underlying value in most companies – the CEO and the senior leadership trust their employees to do the right thing. The more important questions for the CEO are, “How do you know that your employees...