The Push to Improve

It is not what you did yesterday or today, but what you will do tomorrow. This is the battle cry for healthcare’s push to improve, to do it better, safer and cheaper.  Get used to it.  This will be one of many relentless pressures in the lives of healthcare executives...

The Precious Gift of Inspiration

Who inspired you, that person who encouraged you to become the best you could be? Was it a teacher? Was it an early boss?  Was it someone you met in a later time of your career? For me it was four people.  It began with a rotund journalism teacher with a flattop...

Inspiring Average

  Let’s be honest.  Not every employee is, or can be, a top performer.  Most are not.  So the real question, the important question, is how do you improve on average?  Mediocrity is a mixture of skills, knowledge, potential and attitude, so says author Rymer...