by John G. Self | Feb 7, 2012 | Healthcare
Hospital Chief Executives and their boards, helped (aided and abetted) by their architects, have constructed some impressive hospitals and support facilities, even attention to the small details is impressive like kitting out their staff with promotional healthcare...
by John G. Self | Dec 30, 2011 | Career Management, Healthcare, Leadership
As we race to the end of yet another year, I am taking some time off to rest and recharge, and to reflect on a very successful 2011. This is a great time of year; we are enjoying the fruits of our hard work and our considerable success. I am...
by John G. Self | Dec 23, 2011 | Career Management
There is an age-old conflict in business: the friction between the established leaders of today and the newest crop of the leaders of tomorrow. Meet the Millennials. This large generation of rising adults, born since 1982, are starkly different from...
by John G. Self | Dec 19, 2011 | Healthcare, Leadership
Random observations from a week’s worth of traveling across America: Most business organizations profess a commitment to understanding and delivering first class service to their customers. This implies a level of service is more than just being polite, helpful...
by John G. Self | Sep 23, 2011 | Career Management
There is a troubling strain of conventional wisdom that suggests that nurse-doctor relationships are dysfunctional, and that is one big reason for our unacceptable problems of quality of care. Karen Bartholomew, RN, an international speaker and healthcare culture...
