by John G. Self | Oct 23, 2015 | Current Affairs, Healthcare
As Washington prepares for another congressional clash over federal spending I thought it might be helpful to look at some facets of said spending. In the recently completed fiscal year, the federal government reportedly spent nearly $3.7 trillion, about $12,000 for...
by John G. Self | Oct 14, 2015 | Healthcare
As healthcare organizations talk and fret about the dramatic changes to their business model driven by a shift from volume reimbursement to value-based payments, they must be asking themselves how their health system, hospital, group practice or ancillary service...
by John G. Self | Oct 5, 2015 | Healthcare
On Thursday, most of the healthcare provider nation was closely monitoring the first day of the new ICD 10 codes hoping against hope that there was no catastrophe. With a total of 68,000 codes, versus the 13,000 under the OCD 9 scheme, there is a real opportunity for...
by John G. Self | Sep 30, 2015 | Healthcare
The key to executing on a pledge of service excellence is that moment of truth when an employee comes into contact with a customer. In the service industry, including hospitals, hotels, airlines and, believe it or not, car dealerships, each day contains hundreds to...
by John G. Self | Sep 25, 2015 | Career Management, Healthcare
Bad things happen to good people. Some times those bad things happen through no fault of the good person. There are also times when good people make bad — very bad — decisions that are magnified into epic, career limiting status, especially when the original error is...
