A Homeless Man and His Little Girl

John is off today. This blog appeared on Dec. 24, 2009 as he wound down his involvement with a Firm that he had created 16 years prior. Merry Christmas. NEW ORLEANS – Another airport, another rental car and another hotel.  This is my last business trip of a year that...

Finding the Leaders of Tomorrow

I enjoy the thrill of finding something new and good and it is very gratifying when others agree.  Music, books, and people — leadership talent — are among my favorite interests. I collect music.  I have eclectic tastes that range from opera to hip hop.  Now that, as...

How Does Your Resume Smell?

The best time to be in a retail bakery is in the morning.  The aroma is overpowering.  Freshly baked coffee cakes and breakfast danish loaded with cinnamon and almonds. The smell of breads and cakes just out of the oven.  Wow, the aroma alone will sell the products....

Telling the Truth Is A Better Strategy

I just returned from a secret mission.  I was sent into Damascus, Syria to assess healthcare operations for quality and Joint Commission compliance.  I told everyone I was at my weekend house but in fact I was being smuggled into a war zone.  I just got back Monday...

Every Person, Every Day, Every Time

  WASHINGTON, D. C. — How can anyone work for a health care organization and not care?  Simple but profound words of a Washington, D. C. physician who cares about his profession and the people who entrust their wellbeing to him.  Exceptional Care by Exceptional...