President Obama’s Jell-O

John is off today.   The following blog first appeared in July of 2009. Reforming healthcare is one of the most complex, daunting and important tasks of this decade. What began with great hope and good intentions to avoid the reform mistakes of the past is now going...

Who Will Provide the Change We Really Need?

I don't know about you, but I am frustrated.   We are at the start of another political season to "decide the fate of America."  But we all know, deep down, that when we listen to the two political parties nothing is going to change even...

Is Our Pizza THAT Bad?

Dominoes Pizza has taught us an important marketing lesson and along the way given us a better product.  Perhaps there is a message for the healthcare industry somewhere in this remarkable and successful turnaround. Dominoes launched a nationwide television campaign...

An Adult Conversation and Other Comments

Random thoughts while wondering if the healthcare industry will take the lead on true cost-saving structural reform or, as usual, wait for someone else (a reluctant Congress)… At midnight on Monday we either filed our taxes or filed an extension.  This...

President Obama’s Jell-O

DALLAS (July 19, 2009) — Reforming healthcare is one of the most complex, daunting and important tasks of this decade. What began with great hope and good intentions to avoid the reform mistakes of the past is now going badly. Sadly, what we are watching in...