Forget Your Dislike of Ambiguity

It is always amazing to me how many well educated executives struggle with their performance because of their dislike of ambiguity — the state of uncertainty or lack of clarity. The afflicted always deny it but when but you strip away their protestations to the...

Working In Healthcare, A Privilege Not A Right

I do not care who you are, where you went to school, which union represents you, how smart you are, or how smart you think you are — executive, doctor, nurse — you are not entitled  to work in a hospital. To run a hospital, or to take care of patients who trust us to...

The Push to Improve

It is not what you did yesterday or today, but what you will do tomorrow. This is the battle cry for healthcare’s push to improve, to do it better, safer and cheaper.  Get used to it.  This will be one of many relentless pressures in the lives of healthcare executives...

Hospital CEOs In Trouble 

As hospital executives gather this week in Chicago for the annual Congress of the American College of Healthcare Executives, perhaps this is a good day to revisit a subject I have written about before in this space: increasing numbers of hospital CEOs are in trouble,...

Too Many Chiefs

There are too many chiefs and not enough Indians. I have heard that phrase for as long as I can remember. My dad, the owner of a successful retail bakery, was fond of the phrase, especially when his business partner, my mother, began to micromanage his day. In...