by John G. Self | Jun 10, 2013 | Leadership
As dawn breaks over America this Monday morning, the screaming, the shouting, the intimidation, the abusive behavior begins anew. The perpetrators – from supervisors to senior executives in corner offices – all have reasons or excuses for relying on this idiotic and...
by John G. Self | May 20, 2013 | Leadership
Trust That word is intrinsically linked to leadership. It is an underlying value in most companies – the CEO and the senior leadership trust their employees to do the right thing. The more important questions for the CEO are, “How do you know that your employees...
by John G. Self | Feb 25, 2013 | Leadership
There are many executives who can master the hard-wired tasks of leadership — developing and communicating a vision forward, establishing goals and objectives, creating processes to hold people accountable, and, ultimately, to execute on plans that yield the promised...
by John G. Self | Jan 28, 2013 | Healthcare
Joel Allison and Robert Pryor, M.D. began a year-long journey last week that is critical to the success of the planned merger of Baylor Health Care and Scott & White. They are studying a seven-letter word: CULTURE. Yes, they are conducting an in-depth analysis...
by John G. Self | Jan 2, 2013 | Healthcare
America’s healthcare model does not consistently produce high quality. In fact, the evidence suggests that this is a massively complex problem that is getting bigger. Quality of care is shaped by so many variables— literally millions of habits, interactions, poor...
