Empowering, Not Controlling Your Managers

In the early 1980s, a Houston hospital CEO was frustrated by his hospital’s anemic financial performance despite the tightening of financial controls, as well as noisy department manager meetings replete with leadership huffing and puffing about dire consequences if...

Terrorist in the Corner Office

As dawn breaks over America this Monday morning, the screaming, the shouting, the intimidation, the abusive behavior begins anew. The perpetrators – from supervisors to senior executives in corner offices – all have reasons or excuses for relying on this idiotic and...