Making Quality Of Care A Priority

America’s healthcare model does not consistently produce high quality.  In fact, the evidence suggests that this is a massively complex problem that is getting bigger.  Quality of care is shaped by so many variables— literally millions of habits, interactions, poor...

Long on Control, Short on Vision

Many healthcare organizations are long on control, short on vision. Almost everyone has a vision statement, but that vision statement is rarely discussed and most employees have no idea what it says, nor do they care.  It is not part of the day-to-day life of taking...