by John G. Self | Sep 16, 2010 | Healthcare, Leadership
Building bench strength –assessment, investment and consistency — is an important human capital strategy for healthcare organizations. It is a strategy that will be an important foundation for an organization’s future success. Or survival. The...
by John G. Self | Sep 10, 2010 | Healthcare, Leadership
On Thursday I spoke to the Texas Organization of Rural and Community Hospitals (TORCH) near Austin. I spoke about the importance of empowering employees, a strategic imperative for navigating the very challenging times that lie ahead for hospitals and other...
by John G. Self | Sep 7, 2010 | Leadership
Employees are smart, they are observant, and they possess a keen sensitivity to what their leaders say and do. They can spot inconsistency a mile away. Inconsistency — in communications and in actions — is the great enemy of leadership credibility. In...
by John G. Self | Sep 2, 2010 | Healthcare, Leadership
The higher you move up in an organization, the less control and absolute power you have, or so goes an old business adage. You are forced to depend on others to do the work, to make responsible decisions. When it comes down to affecting relationships with employees,...
by John G. Self | Aug 24, 2010 | Healthcare, Leadership
One of the most common lies in business — right after “the check is in the mail” — is “our employees are our biggest asset.” Year after year, that maxim is repeated over and over — it shows up in hundreds of annual reports of...
by John G. Self | Aug 10, 2010 | Healthcare, Leadership
Management Silos are a regrettable fixture in far too many companies. They are particularly egregious in health care where these ego-based fiefdoms drive up costs, frustrate employees and harm patients. That far too many CEOs are reluctant to tear down...
