Your Leadership Light Bulb

Most healthcare leaders have graduate degrees.  Their rigorous coursework and years of study prepared them for a journey that, theoretically, helped them to become good leaders in an industry where the quality of leadership can mean the difference between patient...

Profound State of Values Disconnect

Values are important.  The further one goes in their career – the higher one rises in an organization – the more important their values (should) become.  Executives make decisions every day.  Their values are in play at every turn, whether they consciously think about...

In Healthcare, We Get What We Pay For

In healthcare, we get what we pay for. What? Many quality/safety experts, public policy wonks and those who pay most of the costs would beg to disagree  – in the strongest possible terms.  That chorus includes the families of the hundreds of thousands of patients who...