Playing Fast & Loose With Integrity

When looking for an expert source on what good leadership is, look no further than every graduate school management program in the nation, or any of the thousands of strategic consulting companies in the free world. Everyone has an opinion.  Everyone knows that truth...

The Good and Bad of ‘Just Good Enough’

In the American jumble of providers and services that we like to call a “healthcare system”, there is a phrase that is the enemy of all that we are supposed to stand for — Just good enough. This simple little phrase is infected with implications most of which are not...

In Harms Way… Again

When hospitals choose higher margins/EBITDA/growth in earnings — whatever you want to call it— in exchange for bare-bones staffing that results in harm to patients, I have concerns.  Patient care and safety should not be penalized because hospitals are willing to cut...

A Very Large Insurance Company

As Washington prepares for another congressional clash over federal spending I thought it might be helpful to look at some facets of said spending. In the recently completed fiscal year, the federal government reportedly spent nearly $3.7 trillion, about $12,000 for...

Communicating With Millennials

As healthcare organizations talk and fret about the dramatic changes to their business model driven by a shift from volume reimbursement to value-based payments, they must be asking themselves how their health system, hospital, group practice or ancillary service...