John is an executive recruiter & speaker sharing his thoughts on healthcare, recruiting, digital technology, career management & leadership. 

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The Power of Habit: Why We Do What We Do in Life and Business
America's Bitter Pill: Money, Politics, Backroom Deals, and the Fight to Fix Our Broken Healthcare System

tag: Hospital

You Have Been Yelped!

6 April, 2017 Posted by John G. Self
You have been Yelped. If you do not understand the significance of this phrase then listen up.  If you run a business — in a big city or small town, it does not matter — what your customers are saying about you is pretty important, especially if you operate a business in which customer confidence […] Read more»

What Message Are You Sending With Your Performance Rewards? 

16 September, 2015 Posted by John G. Self
When I was asking a prospective hospital CEO candidate questions about quality of care and patient safety, what he had personally done to advance those initiatives, I began to sense a rising level of — let’s call it annoyance trending toward frustration. Finally he blurted out, “What does this have to do with my ability […] Read more»

Quality Care:  Where Does It Start?

9 September, 2015 Posted by John G. Self
Dan, 54,  had been a CEO of a respected community medical center for more than 12 years.  He loved his job.  He was paid very well and his family was established in the community on multiple levels — civic work, schools and extra-curricular activities, club memberships and church. His medical staff and board seemed happy […] Read more»