Communication, A Leadership Essential

Communication is a leadership essential. It has always been important, but in today’s fast-paced, connected business climate where superior service and profitability are welded together like no other time in modern history, the CEO—indeed any executive—who is not an...

We Live In Interesting Times

Two days to the first presidential debate, 36 days to Nov. 6, 92 days to the fiscal cliff… In a speech in South Africa in 1966, Robert Kennedy said: “There is a Chinese curse which says ‘May he live in interesting times.’ “Like it or not we live in interesting...

Reagan and Telling Stories

I am a speaker.  My friends and family only laugh and say that I am really a talker.  OK, I love verbal communication.  Standing before a crowd of people you do not know and connecting with them in a way that makes them smile, laugh, and perhaps even learn, is one of...