by John G. Self | Oct 7, 2015 | Healthcare, Stories
Tonight was my pill night – exciting times for Dallas on a weekday night – and like many of you I am the victim of the medical industrialized complex, aka, an integrated health system. Two things happened today – one bad and another very irritating. I was...
by John G. Self | Sep 26, 2014 | Healthcare
Are your customers — your patients and their physicians — loyal to your health system or hospital because they want to be? Or, are they there because they feel there is no real choice in the marketplace? Do you want your customers coming back because they feel they...
by John G. Self | Nov 20, 2013 | Current Affairs, Healthcare
WASHINGTON, D.C. — I don’t usually write about politics in this space. Today, I am making an exception. I am in our nation’s capital, working. That is more than I can say for our national elected officials. They are playing around, practicing for the mid-term...
by John G. Self | May 1, 2013 | Career Management, Stories
In the 1980s, when my long-time job as a Senior Vice President with a health system ended, I faced a tough career management transition. People did not want the skills I offered, nor did I have the all-important master’s degree – it was a double whammy in a...
by John G. Self | Nov 28, 2012 | Healthcare, Leadership
A popular phrase used to illustrated a wide variety of immutable truths is, “ Too many chiefs, and not enough Indians.” My father, a superb retail baker in the southern style, often said, especially when his business partner/wife tried to control his schedule, “Too...
