by John G. Self | Dec 16, 2013 | Leadership
Jeremy Zimmer started working in gas stations when he was 14. By 16 he was managing them. He dropped out of college at 19. “I was always a good worker, but I was never a very good student.” He was running several valet parking stations in Boston. This snippet of a...
by John G. Self | Jan 9, 2013 | Healthcare, Leadership
Communication is a leadership essential. It has always been important, but in today’s fast-paced, connected business climate where superior service and profitability are welded together like no other time in modern history, the CEO—indeed any executive—who is not an...