Spits and Spurts

CHICAGO — Everything goes in spits and spurts.  That wisdom was from my Grandmother Jackson.  Note the capitalization of the “G” in grandmother.  Ms. Cora was worthy of that respect.  She created and she sustained so many wonderful memories of my youth and, day...

First Do No Harm. Yeah, Right.

  If you are a hospital CEO or other senior executive and your boss (or board) is more interested in profitability and days of cash on hand than quality of care and patient safety, then you are working for the wrong man, woman, or the wrong organization. As I...