by John G. Self | Dec 16, 2013 | Leadership
Jeremy Zimmer started working in gas stations when he was 14. By 16 he was managing them. He dropped out of college at 19. “I was always a good worker, but I was never a very good student.” He was running several valet parking stations in Boston. This snippet of a...
by John G. Self | Jan 9, 2013 | Healthcare, Leadership
Communication is a leadership essential. It has always been important, but in today’s fast-paced, connected business climate where superior service and profitability are welded together like no other time in modern history, the CEO—indeed any executive—who is not an...
by John G. Self | Feb 29, 2012 | Stories
Business travelers know that one of the most desirable airline seats is an exit row. On most planes, sitting in an exit row means significantly more legroom so that, in the event of an emergency, passengers can more easily escape. It also means that the passenger in...
