Industry-wide, healthcare spends more money to fix problems that never seem to get resolved.

We spend millions of dollars on consultants every year to improve the quality of care and enhance patient safety, but these issues remain a serious problem.

We look to costly consultants to teach us how to improve our employee engagement to enhance their satisfaction and reduce costly turnover. This institutional investment is on top of a significant personal spend for a graduate degree to become “qualified.”

The answer to these problems largely falls to the people we entrust to run these vital community resources.