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Consistently Practice What You Preach

26 June, 2013 Posted by John G. Self
In the world of cultural transformation – also labeled by some consultants as re-culturalization – the most common mistake made by new leaders intent on changing the values and beliefs of the workforce is not appreciating or understanding the style and philosophy they are inheriting. It is impossible to rebuild an organization’s value system that is […] Read more»

A Mission Statement With Teeth

1 April, 2013 Posted by John G. Self
A veteran healthcare strategy consultant recently confided that you could not distinguish between the mission, vision and values statements for the vast majority of not-for-profit health systems in the United States. I am not sure whether this commonality is a testament to the singularity of purpose and values of most hospitals in the U.S., or […] Read more»

Why We Make Hiring Mistakes

17 December, 2012 Posted by John G. Self
A CEO I knew, who was a Chief Operating Officer of a small academic medical center, once bragged that he interviewed every new hire for his organization.  He called this his Southwest (Airlines) approach, to ensure that everyone who came to work for the hospital, from nurses to housekeepers, “got it.”  Of course he was […] Read more»